FAQs
Product Related
Are any of your edibles Halal certified?
The best way to be sure if a product that we stock is Halal, is to contact that brand directly via phone or their website and view the specifications of each individual item! It should be noted in the product description, if the item is Halal certified.
Do you stock products for specific dietary requirements?
We sure do, we have Gluten Free, Halal and Vegan options available. To request more information please reach out to us via the contact us page.
Are you able to order in certain products that I can not find elsewhere?
Yes, this is definitely possible! If there is something you are having trouble finding, please forward all the details to hello@sweetandpetit.com.au
Shipping
How much is postage?
-Express shipping for small parcels consisting of 1 or 2 small items: $12
-Standard shipping for medium size parcels consisting of multiple larger items: $16
-Standard shipping for bulky goods: $25
This includes all parcels over 15kg.
-FREE EXPRESS DELIVERY FOR ALL ORDERS OVER $150
How long does postage take?
Our extremely fast courier service offer a guarantee of express next day delivery on all orders placed before 12pm AEST. Anything after the cut off time will take 2 business days to arrive.
Payment
What kind of payments do you accept?
We accept all major credit cards including Visa, Mastercard, Amex & Apple Pay along with PayPal and Afterpay.
Is it safe to shop and use my credit card on Sweet & Petit?
Absolutely, our store has SSL security encryption. If you look above at the address bar of your browser you will see that there is a padlock next to our internet address. This means that our entire website including the checkout is secure and safe for you to use.
